Terms & conditions


User data security

Sia "Pearls Box" reg. no. LV 40203011916. Robežu iela 8, Ikškile LV-5052 (hereinafter referred to as Pearls Box) has taken all the necessary measures to ensure the security of personal data and to prevent their unauthorized access to third parties.

While visiting and using the Pearls Box store, Pearls Box may receive information containing personal data:
1.1 obtaining personal data directly (first and last name, phone number and e-mail address);
1.2 indirectly by obtaining information (for example: using cookies and other technical means to monitor the use of Pearls Box).

Buyers' personal data is processed by Pearls Box in compliance with the requirements of the Law on the Protection of Personal Data and other legal acts of the Republic of Latvia, which regulate the processing and protection of personal data. When processing and storing Buyers' personal data, Pearls Box uses organizational and technical means that ensure protection of personal data from accidental or illegal disclosure, change, as well as from any other illegal processing.

By purchasing goods offered in the Internet store Pearls Box, the Buyer agrees and allows Pearls Box to register, enter, store, systematize, use and process in any other way.

Personal data of the Buyer, as well as data that the Buyer will provide to the Seller in the future, to the extent necessary and for the following purposes:
4.1 data processing, resulting from Pearls Box Buyers' orders, contractual obligations, or data processing necessary to conclude a relevant contract (transaction);
4.2 the data is necessary for the identification and accounting of Buyers;
4.3 data is necessary for sending commercial notifications (email and/or SMS);
4.4 data is necessary to ensure the fulfillment of other obligations arising from contractual obligations or from the agreements (transactions) concluded accordingly.

Pearls Box ensures the protection and security of Buyers' personal data, their non-distribution to third parties, to the extent that it is determined by the requirements of the Personal Data Protection Law and other legal acts of the Republic of Latvia, which regulate the processing and protection of personal data, except for the Seller's partners who provide Pearls Box delivery of goods purchased in the online store, to the extent that personal data is necessary for the fulfillment of contractual obligations.

The buyer has the right to request that his personal data be supplemented or corrected, as well as stop their processing or destroy them, if the personal data are incomplete, outdated, false, or they are no longer necessary for the purposes of collection. In this regard, the Buyer himself can change or delete the entered data in his user account or inform Pearls Box;

The buyer, by submitting a justified request in writing, has the right to receive the following information:
6.1 what information about the Buyer has been obtained, the source of data acquisition, when the information included in the data has been changed (if legal acts allow it);
6.2 for what purpose the processing of personal data was carried out, information about recipients of personal data;
6.3 information on whether the data was processed automatically.

Buyers' personal data will be stored no longer than the requirements of regulatory acts. The buyer can request the deletion of his data at any time.

6.4 Recipients of personal data


Pearls Box can transfer the Customer's Personal Data to the following recipients of Personal Data, if this does not conflict with applicable laws and regulations: in cases specified in legal acts, if required by any of the state institutions and authorized institutions, courts, sworn notaries and bailiffs.

to persons related to the functioning and business development of Pearls Box, including but not limited to data storage service providers, advertising and marketing and other service providers who are related to the fulfillment of Pearls Box's obligations in relation to orders placed in the online store, such as couriers, other mail and delivery service providers, accounting and financial service providers, including the provision of leasing services to the Client, including but not limited to: legal advisors, financial advisors and auditors, communication (communications), mail and information technology service providers. In such cases, Pearls Box provides or receives from third parties the Customer's Personal Data to the extent necessary for the provision of the relevant service or operation.

This link may contain cookies that collect data about your visit to the site to help you with the right content and advertising. By continuing to use this link, you agree that we will collect and use cookies on your device.

Use of jewelry

Jewelry made with Pearls Box should be stored in a dry and dark place. Jewelry should be periodically cleaned with a dry cloth, this will allow the original shine of the product to be preserved. Contact of the products with any liquid (water, drinks, detergents, etc.) as well as creams should be avoided. Do not forget that jewelry is the last accent in your image and should only be put on after using perfume or hairspray. Remove jewelry when going to the sauna, shower, pool or swimming.


For each product, the company "Pearls Box" gives a two-year warranty from the date of purchase of the product, provided that the above-mentioned care and storage rules are followed. With such a guarantee, the product will be repaired or, at the discretion of "Pearls Box" company, replaced with a new identical or other product of equal value. Pearls Box does not warrant products that, in Pearls Box's judgment, have been damaged as a result of improper use or as a result of unsuccessful repairs performed by the buyer.

"Pearls Box" company is not responsible for any other damage that occurred during the use of Pearls Box products.


You have the right to return the product and receive a refund (or another product) within 14 days of purchase. To return or exchange a product, write in free form to the e-mail info@pearls-box.com. The payment is returned within 14 days to the same card or account from which the payment was made. Jewelry that is made to order or customized for the customer cannot be returned.